The company currently operates 43 properties in the United States, Canada, and Mexico totaling over 14,500 rooms and employing more than 15,000 people. Of the properties only four are franchised (Cancun, Puerto Aventuras, Newport News, and Philadelphia), with the remaining hotels being managed or owned by Omni Corporate. Omni Hotels places emphasis on the upscale leisure and corporate business traveler, complete with a complimentary guest loyalty and kids program, complimentary Wi-Fi, and award-winning dining, including a McCormick & Schmick'sOmni San Diego and the acclaimed Noé Restaurant & Bar at the Omni Houston and the Omni Los Angeles.
Omni Hotels ranked number one in the 2010 J.D. Power North America Guest Satisfaction Survey in the Upscale Hotels category, the fourth time ranked number one since 2000. Several Omni properties have consistently won national acclaim and accolades based on customer service, guest satisfaction, and overall luxury including the Omni Mandalay Hotel at Las Colinas in Irving, the Omni Orlando Resort at ChampionsGate, the Omni Parker House in Boston, the Omni San Diego, the Omni San Francisco, the Watermark Hotel & Spa in San Antonio, and the Omni William Penn in Pittsburgh. Other hotels include the Amelia Island Plantation.